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Why employees steal and ways to prevent it

Forrest Flinn, Managing Partner and Chief Visionary — Powersports Management Concepts
June 25, 2015

I know you don’t want to talk about employee theft, fraud or embezzlement. It is an uncomfortable topic to discuss or think about. Some know it’s happening right under their noses in the dealership and try to detect and prevent it. And then there are others that bury their heads in the sand and live... Read more »

Getting toddlers on two wheels

Leslie Prevish, Founder — Prevish Marketing
June 16, 2015

Ten months old. How many kids fall in love with two wheels that young? Not many, but imagine if they did? I met little Brently at a Strider race. His (smart) parents put a balance bike under him as soon as he was walking. At 18 months, he was whizzing around cones and making motorcycle noises. Hmmm,... Read more »

Disneyland and dealerships

June 10, 2015

What does that have to do with what I’ve got to talk about? Attitudes and process. Some stores that I work with are just like going to Disneyland and then with a few — you wonder how they can get their shoes tied. Some stores just try harder than others. It’s that time of the year when... Read more »

Session one: Presentation and demonstration

June 4, 2015

  The classroom is not the place to go into the specifics of each model. It would take way too long to do that. I remind the class of something I had said earlier in the session: If they learn just five new things a day, at the end of 30 days they will have learned 150 things to talk about with... Read more »

Auto response on autopilot?

Mark Mooney, Mark Mooney Powersports Consultants
June 2, 2015

The difference between the right word and the almost right word is the difference between lightning and a lightning bug — Mark Twain Great businesses, no matter what type, share one common trait: great communication. Big or small, lots of folks or just a few, great communication plays an important... Read more »

New overtime changes coming to a dealership near you

Forrest Flinn, Managing Partner and Chief Visionary — Powersports Management Concepts
May 27, 2015

Hey, dealers! It’s time to get ready for some very interesting payroll changes that are coming down the pike from our friends at the Department of Labor. These changes center on overtime calculations for your dealership’s exempt employees. Yes, I said exempt employees. You know, the ones that you... Read more »

Sex sells? Research says…

Leslie Prevish, Founder — Prevish Marketing
May 18, 2015

Liz Keener’s recent article, Are bikini bike washes limiting your customer base, sparked many comments, including this lively discussion on LinkedIn. I decided to dig into a few articles with research on the subject. I’ve also included a few questions for you to ponder at the end. No, but yes? In... Read more »

Session one of sales training: Part two

Steve Lemco , Author — "Training and Hiring New Salespeople"
May 14, 2015

Normally, I tell a quick joke after the break to try and relax the class. I know there is a lot of pressure on them when it comes time to role play. It is not just the idea of getting up in front of the class, but also the simple reasoning that the performance will have a lot to do with the hiring decision. I... Read more »

What kind of protection do you use?

Tommy Ady, Founder — The WriteBack
May 12, 2015

If you’ve been following the business manager’s story I’ve blogged about over the past couple of months, you know that she’s been trying to hit $800 for her deal average and she finally did. But you’re going to find that she used a little creativity to get her over this last month by listening... Read more »

Why we do…

Mark Mooney, Principal, Mark Mooney Powersports Consultants
May 4, 2015

“There are two great days in a person’s life — the day we are born and the day we discover why … ” —William Barclay We all have stories and reasons for why we’re in the motorcycle business. I love hearing them and throwing in a few of my own from time to time. Yes, we have dealerships... Read more »

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