Social Media

New overtime changes coming to a dealership near you

Forrest Flinn, Managing Partner and Chief Visionary — Powersports Management Concepts
May 27, 2015

Hey, dealers! It’s time to get ready for some very interesting payroll changes that are coming down the pike from our friends at the Department of Labor. These changes center on overtime calculations for your dealership’s exempt employees. Yes, I said exempt employees. You know, the ones that you... Read more »

Sex sells? Research says…

Leslie Prevish, Founder — Prevish Marketing
May 18, 2015

Liz Keener’s recent article, Are bikini bike washes limiting your customer base, sparked many comments, including this lively discussion on LinkedIn. I decided to dig into a few articles with research on the subject. I’ve also included a few questions for you to ponder at the end. No, but yes? In... Read more »

Session one of sales training: Part two

Steve Lemco , Author — "Training and Hiring New Salespeople"
May 14, 2015

Normally, I tell a quick joke after the break to try and relax the class. I know there is a lot of pressure on them when it comes time to role play. It is not just the idea of getting up in front of the class, but also the simple reasoning that the performance will have a lot to do with the hiring decision. I... Read more »

What kind of protection do you use?

Tommy Ady, Founder — The WriteBack
May 12, 2015

If you’ve been following the business manager’s story I’ve blogged about over the past couple of months, you know that she’s been trying to hit $800 for her deal average and she finally did. But you’re going to find that she used a little creativity to get her over this last month by listening... Read more »

Why we do…

Mark Mooney, Principal, Mark Mooney Powersports Consultants
May 4, 2015

“There are two great days in a person’s life — the day we are born and the day we discover why … ” —William Barclay We all have stories and reasons for why we’re in the motorcycle business. I love hearing them and throwing in a few of my own from time to time. Yes, we have dealerships... Read more »

Find your dealership’s next superstar using social media!

Forrest Flinn, Managing Partner and Chief Visionary — Powersports Management Concepts
April 21, 2015

Most of what we knew about finding good employees has changed, and yet some things have stayed the same. Even before Facebook, we have always used social methods to find qualified employees for our dealerships. Building the right team in a typical powersports dealership takes blood, sweat and sometimes... Read more »

3 Ways to promote the positive

Leslie Prevish , Founder — Prevish Marketing
April 20, 2015

If you think “marketing ethics” is an oxymoron, skip this column. I’m a guest lecturer at the local university and encourage these marketers of the future to promote the positive instead of the dreary negative. Take a look at your marketing efforts and consider these three ideas to … “Let no... Read more »

Session one of sales training

Steve Lemco, Author — "Training and Hiring New Salespeople"
April 8, 2015

Session One: S.O.B S.O.B. stands for Sit On Bike. It is a very important step. Not just for customers getting to feel the bike underneath them, but for salespeople to be in control. First, I tell the class that for the most part, customers will not say, “No, please don’t greet me.” Neither will... Read more »

She’s on her way from $550 to $800

Tommy Ady, Founder — The WriteBack
April 8, 2015

Last month, I talked about an F&I manager with a year in the business that was stuck at a $400 deal average. Then she added $150 just by learning how to sell her theft product without much reliance on anyone but herself. In other words — she quit making excuses. Now she’s on a slow and steady... Read more »

Who are you training?

Mark Mooney, Principal, Mark Mooney Powersports Consultants
April 7, 2015

“Teach them how to fly.” — Dan Chesbro When I ask about sales training or dealership education programs during dealership visits I hear pretty much the same thing. A great majority of dealers talk about someone in the sales department who took this class or that. The point: Most dealers... Read more »

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