Where are you leading?
Mark Mooney, Principal - Mohala Motorsports Consulting
May 23, 2012
Leadership never goes away. You may lead without knowing you are doing so. You may lead without plan. You may lead by example, or maybe it’s osmosis. The one thing about leadership: it never disappears. It can happen by default. Imagine that! Where are you leading? After all, your team is following... Read more »
Become a customer’s friend, and sales will follow
Steve Lemco, Author of the book "You Gotta-Wanna"
May 10, 2012
Editor’s note: This is the third article in a multi-part series about probing. In this installment, Steve Lemco explains why it’s important for a salesperson to become a customer’s friend. I could go on and on about the importance of making a friend in the business with every customer, but I am... Read more »
Ask customers questions and listen to their answers
Steve Lemco, Author of the book "You Gotta-Wanna"
April 11, 2012
Editor’s note: This is the second article in a multi-part series about probing. In this installment, Steve Lemco lists important questions to ask customers. Once you have greeted a customer with a cheerful smile in a friendly manner, you are in a position to develop a friendship and remove the skepticism... Read more »
Marketing: Use your team
Mark Mooney, Principal, Mohala Motorsports Consulting
March 30, 2012
Is your team capable of marketing and growing your business? Marketing is a key for sustainable growth, and the best marketers should be your team. What sets you apart from all the rest, and how is that conveyed? Building a solid business in any economic climate, good or bad, fails or succeeds with the... Read more »
Proper probing can lead to sales
Steve Lemco, Author of the book "You Gotta-Wanna"
March 8, 2012
Editor’s note: This is the first article in a multi-part series about probing. In this installment, Steve Lemco defines probing and explains how to start the probe of a customer. I am not sure how many articles I will write about the probing stage, as I am limited to the amount of words I can blog.... Read more »
You only have to be good one day – today
Steve Lemco, Author of the book "You Gotta-Wanna"
February 10, 2012
The biggest secret to sales and life is to be self-motivated to do the best you can. Nobody can stop you from trying your best. You own your efforts outright. You are the captain of what thoughts you allow yourself to think about. Everyone I know wants to have good results. Every salesman wants their... Read more »
Getting motivated
Steve Lemco, Author of the book "You Gotta-Wanna"
January 13, 2012
Here is a dumb question: If you think positive things will you feel and do better? Of course you will. If you are happy with your attitude right now, then maybe you don’t need to read this. But if you are like me and most people, you want all the encouragement you can get. First, you must believe... Read more »
The foundation for achievement
Mark Mooney, Principal, Mohala Motorsports Consulting
December 23, 2011
Let’s face it, times have changed, and the way we grow has changed also. That customer coming through your door is more important than ever. And even more important is making sure they return. They are the lifeblood of your business, and without them, you don’t exist. Just because your methods worked... Read more »
You gotta believe in order to recieve
Steve Lemco, Author of the book "You Gotta-Wanna"
December 13, 2011
I have been doing sales training and hiring for the past 30 years. Often while flying to my destination I am asked what I do for a living. I think about it and say, “Nothing. I tell other people what to do, and they’re supposed to do it. I then get back on the plane and go home or head out to my... Read more »
The building blocks of empowerment
October 27, 2011
First of three in series. Your whole team knows what to do and is clear on what is expected, right? Hmm… is this something you know for sure, or do you surmise this? Just because that new counter kid knows a computer and rides a dirt bike doesn’t mean he knows what to do at his job. The same applies... Read more »
