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Do your customers know you’re open 24/7?

By Liz Keener, Managing Editor - Powersports Business
August 29, 2013

As I was making my five-hour trek to the Parts Unlimited/Drag Specialties NVP show in Madison, Wis., this past weekend, I observed all the powersports dealership branding I saw along the way. One dealership had super clear branding, making its name visible from Interstate 94. Another had no name outside... Read more »

Visions of snowmobiles already in our heads

Liz Keener, Managing Editor - Powersports Business
August 6, 2013

Looking at this week’s forecast, the temperature’s going to be topping the century mark in Austin, Texas. Here in Minnesota, it’s a temperate 70-degree week, and yet here we are talking about snow. That’s right with only 141 days until Christmas (as my friend’s Facebook page pointed out), snow... Read more »

The when and where of your events

Liz Keener, Managing Editor — Powersports Business
July 25, 2013

Dealers put a lot of effort into events. We’ve seen the gamut of cool ideas — from dog washes to Strider races to stunt shows and more. So it’s frustrating when people don’t show up to these carefully choreographed and somewhat costly occasions. Though some dealers may scratch their heads searching... Read more »

If airlines can succeed at customer service, so can you

By Liz Keener, Managing Editor — Powersports Business
July 18, 2013

Airlines are not exactly known for their excellent customer service. With their cramped space, crummy food and lack of overhead bin space, the airline industry is actually one that customers tend to dislike. In fact, a recent story on Bloomberg Businessweek’s website showed airlines on average only... Read more »

Summer promotions to heat up sales

Liz Hochstedler, Managing Editor — Powersports Business
June 19, 2013

Summer officially comes this Friday, but we in the powersports industry know “summer” hits as soon as the weather breaks and people are ready to ride. In that vein, many dealerships have launched some great promotions over the last several weeks. One of my favorites that I saw recently was the Women... Read more »

What happened to web ads?

Christopher Gerber, Associate Digital Editor - Powersports Business
June 6, 2013

The year is 1994. Less than half of a percent of the people in the world have a web connection, and Netscape Navigator hasn’t been invented yet. Trying to find a way to pay for its web writers, HotWired.com comes up with the idea of reserving a place on each page for a “banner” ad.  The year is... Read more »

What are you doing to get your customers excited about riding?

Liz Hochstedler, Managing Editor — Powersports Business
May 2, 2013

The news hasn’t been pleasant — the MIC reported first-quarter motorcycle sales were down 13.3 percent; Harley-Davidson said its U.S. retail sales dropped 12.7 percent; in the Midwest and West, it’s still snowing. So what have you been doing while all of this has been going on? Have you been sitting... Read more »

Powersports leaders continue to impress

Liz Hochstedler, Managing Editor — Powersports Business
April 25, 2013

Each spring the annual question comes up at Powersports Business headquarters: Who should be named the Executive of the Year? In my third year in on the discussion, I found myself better versed in the industry and more easily able to contribute my own list of names for consideration. Several came up,... Read more »

Baseball: In Minnesota, it’s also a winter sport

By Christopher Gerber, Associate Digital Editor - Powersports Business
April 16, 2013

It’s cold in Minnesota. I should clarify: It’s unseasonably cold in Minnesota. With temperatures as low as the teens in late April, the Minnesota Twins are in a bit of a bind: A snowstorm had just passed through, dropping 3 inches around the Twin Cities, and the baseball team would be hosting the... Read more »

Consumer show reports are signs for optimism

Chris Gerber, Associate Digital Editor — Powersports Business
March 5, 2013

Show season has been wrapping up, and despite the worries in Washington, dealers and consumers appear to positive for a successful 2013. Consumer shows in powersports, automotive, RV and boating have shown an increase or flat attendance, but reports from exhibitors have been signaling a vastly improved... Read more »

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