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Motivational factors run deeper than the dollar

Steve Jones, Columnist
August 9, 2013

So, you’ve decided that you need to stimulate performance in certain members of your team. You sit down at your desk and work up formulas for money incentives that will fit the budget. Next, you go to the affected employees and describe how much money they can make under this new program. Then you... Read more »

Driving your dealership through pay-for-performance

Forrest Flinn, Columnist
August 9, 2013

Editor’s Note: From time to time, industry experts submit columns for publication in Powersports Business. Considering all this high-quality content coming in, we have decided to choose a few now and then to publish and share with our readers. If you’re interested in submitting a column for consideration... Read more »

You saw the Oklahoma dealership. What would you do?

Hal Ethington, Columnist
August 9, 2013

She was alone, 16, in a trailer house, and in the middle of a tornado. Bad spot. And she was on the phone. Terrified. I could hear the crashing all around her as she screamed into the phone and frantically asked, “Harold, I’m in a tornado and my trailer house is jumping up and down! Quick, tell me,... Read more »

Early returns show Q2 not so hot at retail

Dave McMahon, Editor-in-Chief
July 24, 2013

As avid Powersports Business readers, I wanted to provide you with a first look at the Q2 Dealer Survey we’re hosting in conjunction with RBC Capital Markets. We’ll provide our typical thorough results in the August edition, but after only a few days of compiling answers, the early returns show 43... Read more »

Full transparency incites competition, accountability

Sam Dantzler, Columnist
July 10, 2013

For years 20-Club members have debated what should and should not be in a 20-Club composite. At the point where you include everything in the composite, it has become nothing more than a P&L. A composite is not a P&L. A composite is a manager’s report. The beauty of keeping uncontrollables... Read more »

Today’s the day: Your perception of Facebook changes

Neil Pascale, Columnist
July 3, 2013

Raise your hand if you were in the industry when this conversation was around: “Do I need a website for my shop? Why? It’s a fad. Only half the people I know even use the Internet. …” Keep your hand raised if you were around when this conversation was being had: “Should I sell parts and accessories... Read more »

When’s the right time to buy dealership No. 2?

Dave McMahon, Editor-in-Chief
June 26, 2013

Is your dealership ready for a second store? Is the time right to make an offer to the dealer principal in your neck of the woods who is ready to sell? Are you anxious to put a For Sale sign on your dealership, or are you keeping an eye out for potential additions to your portfolio? It’s a complicated... Read more »

Five ways to enhance your F&I profitability

Peter Jones, Columnist
June 10, 2013

Your finance department can and should be the most profitable square footage in the dealership. Obviously, most of you are generating your profits using the standard products available in the market as well as earning finance participation where and when it’s possible. These opportunities are fairly... Read more »

Trusted dealership succeeds with hometown charm

Hal Ethington, Columnist
June 7, 2013

I have been in this store off and on for 40 years. Tooele. Yeah. Try and say that one. It was some Indian chief, or something. Nobody really knows. But we all call it Two-illa. And that’s where Albert Steadman set up a little tire shop back in the ’50s, bought a dozen Hondas in Salt Lake and became... Read more »

Entry-level positions can make big first impressions

Steve Jones, Columnist
June 5, 2013

In our quest to reduce business expenses, we frequently focus on payroll, right? After all, personnel costs represent the single largest percentage of our controllable expenses. The question is, are we really aware of the critical nature of some of those low-paying positions that we consider entry-level... Read more »

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